Services & Specialties

EasyAs123.IT is a private Canadian carrier with the ability to track, qualify, triage, and escalate priority based requests, EasyAs123.IT uses Enterprise Class Ticketing Systems. These are very costly and are in a perpetual state of sharpening to keep the unique surgically precise support structure we have. This makes us unique as we have a dedicated site lead for each client with an emergency secondary for redundancy. This keeps all of the critical operational alignments in check, streamlining the synergy of a successful partnership with all of our clients. As such we offer access to all of our services to help aggregate costs for your company and have all the benefits of an aggregated team. It is a proven success, and you are welcome to ask our customers directly about our exceptional services. There is no task too large, or too small, that our team of technical Champions cannot handle effectively.

A 24/7 live agent answer and messaging service is a proven and cost-effective method for businesses to handle calls when staff is unavailable. Recent statistics from Forbes magazine show that 80% of callers sent to voicemail do not leave messages because they don’t believe they will be heard. An answering message service is more than just someone answering your valued customer’s calls, a 24/7 live answering service is an extension of your business. Our professional staff at EasyAs123.IT will ensure your callers are greeted by a courteous and helpful voice and will ensure you receive accurate messages promptly.

Operating System (OS) Monitoring with EasyAs123.IT provides complete monitoring of desktop and server operating systems – including system metrics, service states, process states, performance counters, event logs, applications (IIS, Exchange, Apache, MySQL, etc), and services (Active Directory, DHCP, Send mail, etc). EasyAs123.IT supports monitoring of Windows, Linux, Unix, Solaris, AIX, HP-UX, and Mac OS/X operating systems. Some of the benefits of Implementing effective operating system monitoring with EasyAs123.IT offers the following advantages. Increased server, services, and application availability. Fast detection of network outages and protocol failures. Rapid discovery of failed services, processes and batch jobs. EasyAs123.IT provides monitoring of all mission-critical infrastructure components on any operating system. High-efficiency worker processes allow for nearly limitless scalability, monitoring effectiveness, proactive alerting, availability reporting, and comprehensive monitoring.

24/7 live answering service and emergency technical support services for critical application or critical service delivery systems. As well as Emergency Response in the event of any situation, may it be a municipal emergency, oil and gas emergency or any type of event that requires emergency action. Help Desk Support when businesses need excellent help desk or customer service support they rely on EasyAs123.IT agents to log trouble tickets or offer tiered support utilizing our customizable forms software. Virtual Reception, do you require a receptionist but it isn’t in your budget or your call volume doesn’t warrant the expense? All calls answered in your company name 24/7 Whatever the case may be, it is proven success, you are welcome to ask our customers directly about our exceptional services. There is no task too large, or too small, that our team of technical Champions cannot handle effectively.

The objective of this assessment is to determine, what assets are exposed to the public? What information is available in the public domain? What vulnerabilities could a motivated entity discover? What is the operational risk to the business as a whole? EasyAs123.IT Security team will scan, all 65,535 ports of all applicable IP segments for potential security flaws. Examine their system with over 27,000 vulnerability tests for security weakness, including Windows/Linux-based attacks, Denial of Service / DoS attacks, Root Exploits, CGI Abuses, Mail Server Vulnerabilities, Patch Systems checks, Virus Definition checks and Firewall Vulnerabilities. We Use risk Assessment scale to score the risk. The audit objective is to obtain assurance on the systems and network security controls in place that would ensure compliance with IT Security Governance and industry best practices for organizations of similar size and function. Also, the objective of this review is to ensure adequate controls are in place over the IT infrastructure including systems, network, firewalls and segregation of duties and permissions. This process is proven a success, and you are welcome to ask our customers directly about our exceptional services.

EasyAs123.IT is called in to deal with critically sensitive forensic Data Security breaches of all sorts, from Hardware Failure, Natural Disasters, Theft, and Ransomware, we are always on the verge of that total catastrophic data threat from all directions. It is imperative that all of the backup and disaster recovery mechanisms are fully functional and being accurately monitored. EasyAs123.IT offers full internal and external Backup, Disaster Recovery auditing to ensure your business-critical data is SAFE so that you can sleep at night. We guarantee that 24/7 protection and retention policies are functional and reliable in the assessment or it is a hard fail. We use certified industry standard methods and techniques to qualify the risk factors. This process is proven a success, and you are welcome to ask our customers directly about our exceptional services. There is no task too large, or too small, that our team of technical Champions cannot handle effectively.

The actual fabric of the nervous system for all communications, start at the network layer. If it is a tin can connect to another tin can with a string, or the Canadian national fibre optic network LINK ( http://weathermap.canarie.ca/cds/index.html ) Every single one and zero counts. EasyAs123.IT and our team of certified senior network subject matter experts can use industry standard auditing practices to identify all of the peskiest pinch points that typically slip past the competition. Ultimately networks are mathematical, and math is perfect. So if you truly know what you are doing there is ZERO mystery, it is a perfect science. With our auditing techniques, we can provide a redundant Network Audit. EasyAs123.IT understands creating and maintaining a successful and efficient network begins with a thorough assessment. The network assessment will provide a wealth of information about your network environment and highlight challenges in areas that typically are neglected.

Comprehensive Training for Your Employees, it is the Most Vulnerable Entry Point for Cyber Attacks and Ransomware. EasyAs123.IT Security Team Awareness Training teaches your employees to identify vulnerabilities and threats to your business operations quickly.

Protecting your company’s network and data from malicious threats begins with ensuring your employees recognize and avoid threats that appear in their emails, browsers, and on their wireless devices. Even the best security technology can’t protect you unless employees understand their roles and responsibilities in safeguarding sensitive data and protecting company resources. In addition to avoiding threats to your network, you and your employees also have legal and regulatory obligations to respect and protect the privacy of information and its integrity and confidentiality.

EasyAs123.IT realizes that there is an increasing drive to reduce costs and improve operational efficiencies through technological innovation. This naturally translates into a growing number of IT projects, where success or failure of a business can often hinge on the ability to complete these projects on time, within budget, and to specification. Developing in-house capabilities to complete these projects can be a costly and risky venture, particularly when the IT needs of an organization are constantly changing. Moreover, in today’s business world where falling behind the IT innovation curve can lead to disaster, very few companies have static IT needs.  Even companies who are content with IT business, as usual, can easily find themselves relying on outdated legacy systems which, upon failure, could cripple an industry. When companies look for outside help in completing IT projects, they are generally considering two delivery models: staff augmentation and project outsourcing. IT staff augmentation allows a company to add staff to their teams based on the additional skills required to support their initiatives.

EasyAs123.IT vCTO is becoming a staple for all successful companies, of any size, in any industry. Once thought of as a luxury, it is now essential to have this tech-savvy, business-minded professional on your side and on your leadership team. In recent conversations with other business owners about CTOs, I realized just how vital this role is, especially for small business longevity and success. A Chief Technology Officer, sometimes called a Chief Information Officer, is responsible for overseeing all technology use and implementation for the company. This individual should be able to understand what technologies help employees become productive and do their jobs, which technologies can increase process efficiency, which technologies are just a fad, and ways to improve the overall operation through strategic tech implementation. In order to do this job well, an individual has to have a firm grip on your unique operation and have a head for goals alignment. A good CTO will also have industry-specific knowledge.

Data management solutions are only as useful as their core design. That’s why we strategically construct custom database-driven web applications with the end-user and your organization’s unique needs in mind.

We specialize in building custom web applications that utilize relational databases, dynamic functionality, and interfaces designed for optimal user experience. Whether you need a simple interactive directory or sophisticated business functions that integrate with other systems, we can tailor a solution to your requirements.

Let’s Talk
If you have a web application project in need of development, let’s talk. We’d love to learn more about your requirements and see if we might be a good fit to work together.